12.1 Where to find the price for the product. The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct.
12.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
12.3 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any products provided to you.
12.4 When you must pay and how you must pay. We accept payment with Visa, Mastercard, Maestro. Payment for products must be debited and cleared from your account before we dispatch the products. Where we are providing products on a subscription basis, we will debit your account for the subscription fee prior to dispatching each subscription product.
12.5 What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know.
12.6 Promotional prices. From time to time we may advertise products on our website or on printed media at promotional prices. These prices are only valid for the period of the promotional offer, and are subject to change.
12.7 Changes to prices of subscription products. We reserve the right to modify the price of the products that you receive on a subscription basis (although we will never increase the price of your first subscription delivery). We will provide you with at least [30 days]’ notice of any increase to your subscription products. If you are unhappy with the price increase, you can end the contract or alter your subscription under clause under clause 8