We are happy to refund or exchange any order returned within 40 days of purchase. It is essential to ensure any products are returned in their original state, original packaging and unused.
Please return your item/s to our warehouse at the below address and please ensure you include your Pura order number, which can be found on your order confirmation email:
Pura Fulfilment Centre
C/O iForce, Unit 1 Ore Lane,
Midlands Logistics Park,
To speed up your refund or replacement product, please drop our customer service team an email on firstname.lastname@example.org